22Cans, the beleaguered indie developer behind social experiment Curiosity - what's inside the cube, has apologised for the game's persistent server issues, but says a fix is on the way.
In a comment sent to Kotaku, the studio said "we believe we now have the solution, and are working as quick as humanly possible to resolve the server connection issues and the disappearing coins that so many users have been reporting."
The team also put out a video, with studio head Peter Molyneux thanking players for their patience.
The Guildford-based indie has opened up a PayPal page, in the hopes of raising cash for more servers. "Due to popular demand we now offer the option for kind people to donate, so that we can make Curiosity the best possible experience it can be," the team says.
Donate here, if you're feeling charitable.
Pocket Gamer chatted to Molyneux earlier this week, where he told us that "running servers is very expensive and we're just a tiny team and we're not making any money on Curiosity." As such, 22Cans we can't afford servers "like Zynga's got or Super Cell's got."
"They've got to be reasonably priced or otherwise we'd find ourselves with a massive bill from Amazon," the game's mastermind said.
The problems arose because 22Cans underestimated the number of people who would be interested at listlessly tapping away at a cube. "We really thought a few thousand people would be interested enough to download the app," Molyneux said.
"It's actually in the hundreds of thousands." A few days later and it's now thought that a million people have downloaded the game and are trying to get access.
Those players are currently tapping away at the second layer, revealing a curious crimson underbelly.