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Apple sends out an email offering parents refunds for their children's IAPs

Yes, it was little Charlie that spent all that on Candy Crush Saga

Apple sends out an email offering parents refunds for their children's IAPs
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iOS

You may or may not recall that Apple agreed in January to pay a minimum of $32.5 million in refunds to parents whose children inadvertently spent money on IAPs in iOS games.

Well, The Big A is reportedly taking strides to find the App Store customers affected by this settlement decision.

You see, Apple has sent a mass email to iTunes customers explaining the firm's position on IAPs, and giving instructions on how parents can make a refund request.

There's no guarantee that they will get any money back, for Apple will consider every case before chucking any cash back in the parents' direction.

You can read the full text of the email that Apple has sent out below. If you've received the email, you've got until April 15th, 2015, to get your request in. So, no rush, I guess.

Dear iTunes account owner, Apple is committed to providing parents and kids with a great experience on the App Store. We review all app content before allowing it on our store, provide a wide range of age-appropriate content, and include parental controls in iOS to make it easy for parents to restrict or disable access to content. We've heard from some customers that it was too easy for their kids to make in-app purchases. As a result, we've improved controls for parents so they can better manage their children's purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases. Please follow the steps to submit a refund request: Find your in-app purchase records. Check your email for iTunes receipts or use a computer to sign in to your iTunes account and view your Purchase History. Use this link to submit your refund request to Apple. Provide the requested information and enter "Refund for in-App Purchases made by a minor" in the Details section. Apple will review your request and contact you via email about your refund status. All refund requests must be submitted no later than April 15, 2015.

Harry Slater
Harry Slater
Harry used to be really good at Snake on the Nokia 5110. Apparently though, digital snake wrangling isn't a proper job, so now he writes words about games instead.