Calibrate Screen

[ALIGATOR]

I'm completely new to anything like this and in need of some help and advice. Hope I've come to the right place! My daughter's Nintendo DS (original version) has become uncalibrated and so I followed the instructions to calibrate it but was pressing those annoying little squares for about 20 minutes to no avail! Just took it into a shop in town who told me this has been known to happen, is a major fault and I'll have to buy a new one. Obviously I'll go down this route if I have to, but was wondering if there's anything worth trying beforehand.

[danskmacabre]

How long ago did she buy it?
As it may still be under guarantee.

Either way, Nintendo have a good reputation with exchanging faulty products for new, so it would be worth contacting them and explaining the situation.

I can't help you about the calibration problem, not heard of that before, but if the calibration tool doesn't work, I'd say there's a problem that you won't be able to resolve via repairing your DS (Unless someone else here says otherwsise anyway).

[amanda22]

In reply to Alligator. I am having the same problem with my daughters original DS.
I contacted Nintendo and they advised my to follow the instruction to clean on their website but this hasn't helped. They said it may then need to be repaired but gave me a US number to ring.

Any one with any suggestions. They are expensive items to just go out and buy another one!!

[Ed Fear]

This isn't the first time I've heard of this problem - Craig, who writes our DS homebrew round-ups, is 'blessed' with a DS that has the same problem. I don't think there's anything you can do to fix it, so my best suggestion would be to contact Nintendo to sort out a repair/replacement. I'm told that out-of-warranty repairs cost a flat fee of £35 regardless of the issue which, while not exactly cheap, is certainly cheaper than getting a new DS.

I wonder how common it really is... it's a real shame, given how essential accurate calibration really is

E

[amanda22]

Just to let you know I have contacted Nintendo and they have said that as the DS is out of warranty they cannot replace it free of charge. However if I return it with a cheque for £25.25 they will replace it. I will let you know how I get on and give you details of where to return it and to who.

[telling]

haha

[Owain]

Oops, I forgot to say the How To superstar did a write up over on the main site of a 'last resort' measure to fix this:

http://www.pocketgamer.co.uk/r/DS/featu ... _to&c=2303

Remember, following these instructions is AT YOUR OWN RISK, and your full responsibility.

Good luck whatever you choose to do!

best
Owain

[amanda22]

Further to my e-mail above following contact with Nintendo Europe. I sent off my £25.25 and almost by return post received an identical pink DS to replace the broken one. I was very pleased, so was my daughter.

They wouldn't upgrade to a lite though only replace like for like.

[Ed Fear]

Excellent news! Thanks for keeping us informed - it's good to know that these things work out

[lmc169]

I went into game to trade in my NDS and they said it was 'faulty' because of this, so i went into another game (plymouth has three(!)) and asked them for advice. They gave me this:
Nintendo:
Tel:08706060247
Email:nintendoservicecentre@codestorm.co.uk
Address:
Nintendo Service Centre
Codestorm House
Walton Road
Farlington
Hampshire
PO6 ITR
Hope this helps and if it doesnt then please dont yell at me! (first post )

[Baldrick]

I also have this problem on the original DS, screen wont calibrate. I have cleaned the screen as suggested.

Would replacing the touch screen work as these can be got for about 10-15 pounds on ebay.

I also heard that this problem dosent effect the DS lite.

B

[Fraser]

Replacing a touch screen is not for the faint hearted Baldric, I would suggest contacting Nintendo first to see if they will sort it for you or offer a replacement. As mentioned above, Nintendo is pretty good in the customer services department and if anything else will offer you some solid advice on what to do.

[Cheeky-em]

Hmm i really dont know. If its new then you should complain to the shop but if not i cant help im sorry